I had previously reinstalled the HP software which hadn't solved the problem but after your suggestion of a printer conflict I went back to basics and started over (as you say in the US!) so thanks for setting me down the right road. Printing double-sided documents is called duplex printing and most printers support it. Of the printer and all the duplex options back in MS Word. It is easier to print on both sides of the paper on Microsoft Word. Please let me know if you do have any other questions. I have included the User Guide for your printer, and the steps for manually duplex printing are on page 45. After mucking about for a while I just uninstalled the lot, restarted the PC, reinstalled the printer and, Bingo! one iteration To double sided print with your Deskjet 3520, you will have to do this manually. I uninstalled the non-default version and instantly the default version of the printer ceased to work. There has never been another printer loaded on this PC so a conflict was not possible, however when I installed the printer it did show two iterations of the same printer but with slightly different names and one as the default and the other greyed out (both Thanks for the suggestion Parth, it worked but not, perhaps, in the way you thought!
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